The People Side of Business, Handled
Human resources, industrial relations and compliance support, delivered by a dynamic team of qualified staff whose expertise is applied to suit each client's circumstances.
Disciplinary & Direct Intervention
Disciplinary protocols and procedure built around your employee performance and management policy, so the process is right before it is needed.
When a matter is already live, we provide direct intervention as your HR and IR consultant: engaging and resolving disciplinary issues hands-on, delivering effective resolution to sensitive and complex matters where experience in the room changes the outcome.
What this covers
- Disciplinary protocols and procedure
- Direct HR and IR intervention
- Performance management
- Sensitive and complex matters
Grievance, Mediation & Complaints
Grievance, mediation and resolution services delivered by qualified staff matched to the needs and circumstances of each client.
Client complaints management, response and investigation preserves the commercial relationships your business relies on, with the response and actions structured to protect them.
What this covers
- Grievance intervention
- Mediation and resolution
- Client complaints management
- Response and investigation
Fair Work, Awards & Industrial Relations
Support, formal response and defence for Fair Work and discrimination claims, from first notification through to resolution.
Modern award interpretation keeps you current as new developments occur with the economic climate, and industrial relations consultation, strategy and negotiation draws on extensive experience engaging unions on consultation obligations, staffing changes, safety and access issues.
What this covers
- Fair Work claim support and defence
- Discrimination claim response
- Modern award interpretation
- IR strategy and union negotiation
Contracts, Compliance & Workforce
Creation and implementation of effective, professional employment contracts, together with the supporting documents that make them work day to day: codes of conduct, position descriptions, KPIs, induction materials and toolbox talks.
We inform and guide your business on managing WHS legislative requirements, support public liability matters from incident report to claim strategy and defence, and align roles with staff capabilities, with career counselling to make the change real.
What this covers
- Employment contracts and documents
- WHS compliance guidance
- Public liability support
- Workforce management and career counselling
Not Sure Where Your Issue Fits?
Describe it in confidence. The first conversation is free and will clarify your options.